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The Kaiser Retreat

Privacy policy

Protecting your personal data matters to us. In accordance with Articles 13 and 14 GDPR we explain below which data we process on this website, for what purpose, and which rights you have.

Controller

Felix Teichmann, Rathausplatz 2, 3400 Klosterneuburg, Austria, email: office@felixteichmann.com. He is also the contact person for all data protection matters. No data protection officer is required by law.

Purposes of processing

Providing and securely operating the website, handling viewing, brochure and contact requests, and the subsequent communication with you.

Legal bases

Art. 6(1)(b) GDPR (pre-contractual steps at your request), Art. 6(1)(a) GDPR (your consent, in particular for the contact form and optional external content) and Art. 6(1)(f) GDPR (legitimate interest in a secure, functioning website).

Contact and viewing form data

We process first and last name, email address, and optionally phone number, language, preferred date, number of guests and your message. These details are required to answer your enquiry. Data is never passed on to third parties for advertising purposes.

Server log files

When the website is accessed, the hosting infrastructure processes technically necessary access data (including truncated IP address, date and time, requested resource, browser type). This data serves solely secure operation and abuse prevention and is not merged with other sources.

Cookies and local storage

This website sets advertising or analytics cookies only with your consent: after you accept in the consent banner, Google Analytics (usage statistics) and Google Ads (measuring the effect of ads, such as a completed viewing enquiry) are loaded. This can set cookies and transfer data to Google Ireland Limited / Google LLC; see Google's privacy notice at https://business.safety.google/privacy/. Strictly necessary values (language choice, privacy decision, intro-film note) remain in your browser. You can withdraw consent at any time via “Cookie settings”.

Recipients and processors

Hosting, database and email delivery are provided via the Lovable platform (Lovable Labs Incorporated) under a data processing agreement pursuant to Art. 28 GDPR. Your enquiry is forwarded exclusively to the owners (the Teichmann family) so that it can be answered.

Transfers to third countries

Where processing takes place outside the EEA as part of the hosting and email infrastructure, it is based on the European Commission's Standard Contractual Clauses (Art. 46(2)(c) GDPR) together with supplementary safeguards.

External content

No external content, tracking pixels, social media plugins or map services are currently loaded. Should external content be embedded in the future, this will only happen after your explicit consent via the consent banner.

Retention

Enquiry data is deleted as soon as it is no longer required for the response, at the latest once communication has ended and any statutory retention periods have expired. Technical access data is deleted promptly.

Automated decision-making

No automated decision-making, including profiling, takes place.

Your rights

You have the right to access, rectification, erasure, restriction of processing, data portability and objection. You may withdraw consent at any time with effect for the future by writing to office@felixteichmann.com.

Right to lodge a complaint

You have the right to lodge a complaint with the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna, dsb@dsb.gv.at, www.dsb.gv.at.

The German version is authoritative. Translations are provided for information only.

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Privacy settings

Strictly necessary storage is always active. With “Allow external content” we load Google Analytics (statistics) and Google Ads (measuring enquiries, e.g. from advertising). See the privacy policy for details.

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